Terms And Condition

-Travenjo.com provides an online platform that connects Tour Operators with travellers. By availing service through our website, you agree and understand Travenjo.com is not a party to any agreement between you and the operator. Travenjo.com has no control over the conduct of the operators and disclaim all liabilities in this regard.

-Booking is accepted at least 2 hours prior to departure.

-Booking done between 9pm-10am will be processed from 10am next day.

-Cancellation of your booking must be done before 24 hours of your travel time or else full cancellation charges will be applicable for that day.

-Travenjo.com has exclusive right to cancel any booking without citing any reason thereof.

-Shillong Courts shall have exclusive jurisdiction for any dispute with regard to Travenjo.com.

-In some of our pages, due to non availibility of real image(s) we may add/publish representative image(s) which helps users get an idea of how a place or an attraction would seem to look like. In such pages, whenever real image(s) are obtained by us we will replace it with the representative image(s).

Cancellation Policy

  • 25% of total package cost if cancelled 30 days before the starting date of the trip.
  •  50% of total package cost if cancelled 15-30 days before the starting date of the trip.
  •  100% of total package cost if cancelled 0-15 days before the starting date of the trip.

Refund Policy

  • Refunds will be processed within 7 (seven) business days in the customer’s bank account.